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1 was very pleased with the service I received.
Unfortunately the products I ordered arrived broken and I emailed your office for advice. I received a reply almost straight away and a repeat order was sent to Canterbury for me to pick up.
... ...Elaine Roseveare
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Excellent service.... ...Peter Wood
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Item delivered in a timely fashion and to the schedule advised by your online message service which was useful. Everything is as expected. Thank you.... ...bryce wilkinson
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Very helpful to urgently find and deliver a part.... ...Michael Boden
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin... ...Emma Sproat
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Good price and fast delivery
What more could I want. ... ...Trevor Lewis
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Thanks for sorting my order. Advertising the parts at a price you couldnt deliver at caused a delay on our job. And sadly a lot of the parts were damaged, which wasnt your fault, but compounded our delays issues on getting this job finished. ... ...Clive Prew
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Goods delivered, in good order, on date that had been stated. Excellent customer service and great prices. Highly recommended!... ...Veronica Launn
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Thank you for promptly getting my order to me over the Xmas period.
will be using your company again.... ...Brian Hook
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liked the price, service and delivery. Expect to use you again.... ...Max Clark
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more reviews... |
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