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Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you... ...Mrs Catherine Dobson
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Excellent service, kept me regularly informed of order status & order delivered on stated day
... ...karen brogan
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An excellent service received. The order was received very quickly and the item was great value. I will most definately use again! Many thanks.... ...Paul Hodgins
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Awesome prices and fast delivery.... ...Douglas McConnachie
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Excellent service, very efficient... ...Philip McElhinney
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Great service and good price. Thanks.... ...paul maguire
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exellent service fantastic value needed bath panel and was cheapest around delivered on time , recommend mytub to all *****5 star service*****... ...thomas fraser
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Having tried various plumbing merchants for N12 6 [6mm od] copper elbows with no luck I tried My Tub who had them in stock. The sales person was extremely helpful and the parts were delivered quicker than was specified. All in all a great experience with My Tub. Highly recommended.... ...Grant McMaster - Whittaker Engineering Ltd
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Great service, quick delivery, thanks!... ...Gillian Hodgson
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Everyone else said 7-10 days. You said you had them in stock and they arrived within 48 hours.
Well done, 10/10... ...Weston Sailing Club
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