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thanks very much arrived in good time now we have a hot shower :O))))
... ...Alison Digby
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Hi MyTub, Order has been delivered now all present and correct. Thanks for an excellent service.... ...Tim Feltwell
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The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
... ...John Cooper
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.... ...Bernard Adams
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Excellent service and prompt delivery... ...TSC Ltd
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Good speedy service with no hitches. I just worked.... ...John lawson
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The correct items were delivered next day. I was very pleased and very impressed with the service.
Thanks
Peter Vanstone... ...Peter Vanstone
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Great service at reasonable price. ... ...Colin Mendelowitz - CJMPM Limited
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great service ,kept informed about delivery would use again... ...ALAN M KIRTLEY
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Will never use you again i need those parts
To complete a job rhis week ended up with them Friday afternoon at 17.00
... ...Richard Oakes
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more reviews... |
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