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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.... ...Jo Martin
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Super company to deal with... ...ASQUITH BUTLER LTD
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Excellent service, thank you... ...Lo Presti Castrenze - LP climaservice
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I have received great service from several people of this compnay, all patient clear and very very helpful, as I am a women have no knowledge in unvented cylinders things were explained to me clearly without being annoyd by the number of times I had to call or email, and for that reason I purchased my cylinder from them because I know I can get a good service... ...Rona Barreto
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goods received okay, I shall order from you again.
Merry Christmas
Mr Wells.... ...Kenneth Wells
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Excellent service! Thanks parts arrived and were collected OK... ...Robert
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Great service in sourcing an end of line product, which was delivered ahead of expected date.
thanks!... ...Jeremy Finch
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If only all companies were this helpful and cheap as well!. Laurie is a star and very helpful. Thanks.... ...Ben
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been looking for one of these for a while, great product great price and speedy service. 10 out of 10 and many thganks... ...Paul
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Extremely pleased with the service provide. My sink arrived right on schedule, with great communication throughout. Would definitely use MyTub again. ... ...Paul Gardner
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more reviews... |
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