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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou...
...Clarry Marriott
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product great but delievry driver did not have message to delievr to neighbour. I only received it due to teh quick thinking of the neighbour who spotted the delivery van....
...David Caine
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excellent service. website was easy to use, part was delivered very quickly I will definitely use this company again...
...James Reynolds -
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Put simply, outstanding.
Special order of imperial sized radiator, on a 5 week lead time, delivered within 3 days of placing order.
Thank you...
...MR TIMOTHY WILLIAMS
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Thank you for sending my order and for the emails regarding its progress. The parcel was delivered to a trusted neighbours home. However the packing was so badly sealed that it had split open and all the contents were partly opened, the DIRTY bubble wrap was partly around the boxes and hanging out of the box and my neighbour - and apparently the delivery driver- were worried in case items were missing. Happily everything was undamaged and my order was complete. Im glad you stock items no-one else seems to care about. Thank you for that service....
...Mrs Irene V Turner
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Wonderful service - and you even realised when Id ordered the wrong thing - psychic too! I really appreciate that you emailed me to check what I actually needed rather than sending exactly what Id ordered. Thank you....
...Wendy Thompson
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Very good service, kept updated re: order, goods fit perfectly! Thank you....
...Caroline Steel
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The toilet seat was of top quality and delivered promptly. I shall deal with you again !...
...Prof Maurice Shutler
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Thank you for your good service with my order. After an intitial date of four weeks delivery Christine desrves a mention as she despatched what you had to get me going and the remainder followed a week later not the four weeks as we feared - not bad service - thank you....
...Daniel
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Good prompt service, very well priced as well cheaper than prices quoted by local suppliers...
...Steve Greenland - Seaforth Services Ltd.
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more reviews... |
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