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Overall good service. Quit expensive delivery charge for a small item....
...Jeremy Shearmur
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When the wrong product was delivered apparently the fault of the manufacturer that dispatched it, Laurie did a good job in sorting things out. It was nice to have the personal service - definitely came across as a real business that cared, not a call center....
...Anthony Smith
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After sales was excellent with updated delivery information. Once delivery date confirmed this was met. Competitve price with service. Thanks...
...Craig Watson
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MyTub puts its customers’ interests to the fore - the level of customer service that I have received has been outstanding. They have diligently followed up on a problem not of their making through to successful resolution. Well done MyTub!...
...John Cruickshank
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My order arrived in good time and as I was not at home when the delivery was made the item was put in a safe place and a note was put through my door.
Many thanks
Brenda Hurran...
...Mrs Brenda Hurran
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Very good service once again, good communication, prompt delivery, many thanks....
...RDW Plumbing
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Items received bank on when your informative communications said it would arrive. Well done you, a good company to place an order with, no messing around....
...John Cahill
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Excellent service Some of the order arrived early! and the balance was dead on time. Well done. Keep up the good work.
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...Gordon Chapman-Hatchett
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Thank you for keeping me updated on the problems with delivery time for this item. Excellent service.
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...David Clark
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The quality of the product that was delivered to me was far from the standard that I would have expected from a company like yourselves. The item appeared to have been in the warehouse for a number of years and was bent with paint starting to corrode.
I can only say that the item was replaced within a period of 2 weeks with a quality item. Service response was good.
The original item should never have been allowed to be delivered as there could not have been any quality checks. This was someone getting rid of some old rubbish item. I can only say that this has certainly put me off using the website and supplier again.
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...Steve Dixon
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