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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
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...A Randall
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Great service, fully communicative during delayed out of stock order, which is very important. great product....
...Duncan
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MyTub provided an efficient, very helpful and friendly service, highly recommended....
...kenneth cairns
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Thanks very much for the prompt delivery of our order - and the emails keeping us informed of its progress....
...Ken Young
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After a straight forward order from the web site the part arrived within the time frame stated.
I would use this company again no problem....
...Michael John Lomas
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I was impressed at how quickly my order arrived. Many thanks...
...Alan Gibson Heating
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Came on time and at a competitive price. ...
...Stuart Nardone
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This turned out to be a very lengthy transaction, but your staff were very helpful throughout and we got there in the end.
Thanks
Rob...
...Rob Linden
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Good speedy service. A*...
...plumbtech supplies
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Brilliant service brilliant part thank you ...
...malcolm warne
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more reviews... |
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