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great customer service as always kept informed buy email of when delivery would be made.
will always use my tub again as my first choice next time
thank you
... ...steve fiddes - rexel
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Many thanks. Very swiftly delivered.... ...Chris Bushnell
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Product arrived as predicted and in order. Many thanks... ...Stewart J Muir
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.... ...Ian Grosvenor
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Very satisfied. Supplier contacted me because part of the order was going to be available a day later than expected. Good communication.... ...John Pearce
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Product info on web site excellent, prices competitive.
22 days from date of order was far longer than expected. Maybe you should indicate that goods are out of stockex stock at the point of order.... ...David Asquith
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delivery exactly as predicted , well done... ...n anderson
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email sent to advise day and time of delivery, item delivered at the time expected
excellent service... ...Milton Armstrong
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arrived in two days no complaints... ...Northern Mechanical
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Great product and quite a bit cheaper than anywhere else.
Really easy to contact by phone which is rare these days.
Thank you.
... ...David Leigh
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more reviews... |
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