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My order was del professionally, It was not a straight forward product but I was
kept up to date with progress which did not take more than a few hours,
I got the impression this is a company that doesnt wait for a complaint before sorting out a problem,
regards
Shane Jenner,
Jenner Construction,... ...Shane Jenner
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Good products
Good service
However cost of postage and packaging i.e..
Placed in a plastic bag, excessive.... ...stephen Lusher
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Excellent service, pleasure to deal with. Defeated by manufacturers problems but only after exhausting all avenues. ... ...Ian Smith
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All products arrived on time - Good service ... ...John Hawson - City of London School
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So impressed with the service we received from Mytub. The communication regarding the status of my order from start to finish was superb. Order arrived on the confirmed date. Would not hesitate to order from you again.
... ...Patricia Drake
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Excellent service with delivery on date as quoted.... ...Malcolm Heron
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the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
... ...langley grammar school
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Hi Christine/Jeannette,
Just a short note to thank you very much for the excellent communications over this matter. It demonstrated exemplary service and I hope to use the company again soon.
Best Regards
David
... ...David Greenfield
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I rang prior to placing my order and was told it was in stock and if ordered would be with me in 2 or 3 working days, I placed the order and was emailed with the confirmation giving a much later delivery date, this was disappointing but I had paid and the price was good so left the order as it was. The screen arrived on Friday as stated and within the time I requested and I am pleased with the item. However because of the delay between when I was originally told I would receive the item and when we eventually did some inconvenience was caused.
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Hello
Sorry for your inconvenience, we do endeavor to deliver as the stated "Normally Stocked 2-3 days delivery" however we do sometimes run out of stock. For any future orders you c... ...Mrs Christine Simmonds
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Prompt and speedy service... ...tombowmaker
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more reviews... |
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