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Bit of a muddle on delivery which meant I stayed in for best part of a day but 3rd time lucky. Advice to others: always check first thing if item on the van on deliivery day. Otherwise the product and service were excellent.
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Good evening, I am sorry about the delivery mix up. I am also sorry we did not apologize at the time.
Regards
MyTub...
...Anne Drysdale
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Many thanks, smooth transaction from start to finish....
...Ty Cato
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We ordered a product from MyTub which was acknowledged immediately. Later the same day we had a message saying it had been dispatched via TNT. When after 4 or 5 days the parcel hadnt arrived. I contacted MyTub, who immediately acknowledged receipt of my email, then later that day replied that TNT had lost the item and they were dispatching another parcel that day. This arrived on the day they had promised. Their service was excellent and I would have no hesitation in using them again, or recommending this company....
...John H. Hughes - Silly Fruit4Fish
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Happy with the service. Received the order today in first class condition....
...Martin Crockford
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Simply put ..., you are the best !...
...D. Dennis
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Very efficient and great quality of goods. There was such a choice and kept up to date throu out order. Certainly shop again. ...
...vanessa bowman
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although a 7 days wait was advised at order time, the item did arrive on the day that was quoted on the order. Item well packaged, and did the job....
...alan leiper
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I was very happy with the prompt delivery which was delivered on the day stated. I especially appreciated the free delivery over a certain amount. Well done....
...Nik James
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You supplied where others failed. Thank you....
...Michael Hall
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Brilliant and helpful customer service, kept informed all the way through the ordering, delivery and dispatch process. item arrived on the due date and has now been fitted and christened!!! Thank you so much....
...mrs brenda brett
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