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Very helpful and kept me informed of when delivery would take place.... ...Virginia mansouri
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We have received the items timely. Thanks.... ...Tan SM - TCAM Technology Pte Ltd
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Excellent, efficient service, with great communication throughout, especially with respect to delivery as this was shipped to an overseas location. Many thanks and has been delivered and received successfully.... ...Brian Draper
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti... ...Andrew Thompson
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Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
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Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
... ...Lee Bedford
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Dear MyTub, Thanks for an excellent service again, and good prices. My order has arrived all as it should be and in good time. Thank you Christine for keeping me informed. Tim
... ...Tim Feltwell
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Quick and efficient service... ...William Francis
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Excellent service. I ordered the wrong part and they took it back without any problem.... ...Chris Moyler - C&S Building Services
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First rate service, no complaints or adverse comments... ...JAMES FLATT
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good prompt service at a competetive price.... ...Paul Wagstaff
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more reviews... |
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