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Having waited in all day I received a phone call from the carrier stating that you had sent 1 by 1 unit instead of 1 by 4 pack of water filters. Is this correct. They also state that delivery will be some time tomorrow. Apart from this problem it has been a pleasure dealing with you. I appreciate being kept informed as to order updates
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Hi Peter
I apologise for the mix up in the delivery I have contacted the branch and they assure me your order has been re-ordered. The manufacturer in error thought there was only item on your order and so only sent us one filter. The branch say they sent the one item to yourself until the others came into stock. However the 4 items have been reordered and as ... ...Peter D Allum
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Excellent service & fast delivery.Thank you.... ...ADI JOITA
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Perfect fast delivery good communication
... ...Michael Wheeler
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Great customer service, however the web pricing on the tube is a bit misleading... ...ADRIENNE TUCK MARSHALL LAND SYSTEMS
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order came on date informed this was a very quick delivery will use this supplier again.... ...BRIAN SHIELDS
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Could not fault the service!... ...Richard CastleSmith
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knowledgable and helpfull staff and delivered as per instruction v.good!... ...kevin moody radwaygrange.com
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All fine, no problems with anything at all, quick dieptach & delivery.... ...Practical Haverhill Ltd
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A great service although a bit slow on delivery but i think that was down to some confusion on the order but on the whole very good just waiting for the coal bed to come down a bit in price and i will be ordering again
many thanks
Terry.... ...terry shaw
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Smooth ordering process.
Items despatched and delivered to me as planned.
The goods were well packaged and arrived safe and sound.
My gas engineer will be able to give a more balanced view when he arrives to service my fire but I cannot see any issues.... ...Brian Coupe
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more reviews... |
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