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The order took a couple of days longer than anticipated because of delay from My Tubs supplier, but My Tub kept me informed of the status every day and the day they took delivery of it they had it delivered to us within a couple of hours. So 10 out of 10 for communications....
...Hilary Thomas
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Easy to navigate website desktop version, Wide range of products, Great Service, Good Prices, Fast Delivery, top marks, will use you again and recommend you!...
...Didar Bhamrah
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My Tub experienced difficulties in sourcing one item on my order although it was advertised as being stocked on their website. However, I was kept informed at all times of progress in tracking it down and, where estimated times for fulfilment of the order were exceeded, an explanation and revised eta was always forthcoming unprompted. Excellent communications meant that this is a firm I would deal with again without hesitation...
...Jonathan Mosse Renovations
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Great communication from start to finish and arrived when stated.
Product was a replacement for a broken room thermostat easy instructions to replace and was working within minutes :- Thank you.
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...Angela Smith
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Was very impressed by your efficient service and for all help in trying to track Dimplex spare part. Thank you to all staff involved. Elizabeth Burden...
...Elizabeth Burden
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Excellent service. Good communication. Many thanks....
...Lesley Evans
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Fantastic service! I needed a part for a boiler and the website search allowed me to find it very quickly - it seemed quite rare on other sites. Not only that but the price was excellent and free delivery included! I tried to phone the order in but was told the site was down but to email for a delivery estimate and then order online. I noted the urgency since it was January and that I have a young family. The part arrived within 24 hours and the boiler was fired up and working properly within 25!
Great service and would not hesitate to use again
Phil Harris...
...Phil Harris
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We were happy with our online purchasing experience and the items arrived in good time - thank you...
...Sensemaster Ltd
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Initial queries answered promptly. Order received next day. Thank you....
...John Hoppitt
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The component has finally arrived after 3 attempts to send it!
I was a bit surprised by the size of the box it was packaged in - it would probably hold about 1500 of these components!!!
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...Martyn Whybra
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