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Excellent service, managed to deliver during the snow when we were cut off from all other deliveries! Impressive!
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...Jennifer Killick
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Excellent service & fast delivery.Thank you....
...ADI JOITA
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Thank you for keeping me updated on the problems with delivery time for this item. Excellent service.
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...David Clark
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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned....
...Tracy Reinmiller
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Very good website, good customer service when I had a question, excellent if the seat turns up in the next 5 days!...
...NA
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The heating controller was a direct slip-in replacement for the old version I had been enjoying over very many years, and is working well. The only problem with the old one was that the control button for the CH function was becoming very intermittent....
...Colin Colby
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An easy transaction and first class communication. My Tub had a difficult to find part and delivered with no problems....
...S Ray
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Nice service and good company to deal with...
...jeffrey black
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The order took a very long time to be delivered mainly becuase the manufacturer was having trouble obtaining parts for an item is now one of its discontinued range.
There were two hinges and each had a different quaility finish. However as this part is no longer made I think it was furtunate to get it at all.
The regualr updates and feed back from myTub were excellent. The best from any supplier I have had dealings with. Each time I was ready to complain I found another update letting me know there was a delay and the reason. I was very impressed and would use myTub again because of the positive experience I had.
Very very good.
Graham...
...Graham Riley
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Next day delivery for a part for a forty year old gas fire. Very impressive....
...I SCED
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