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We were happy with the purchasing process, it was only the delay in receiving a delivery date that caused us a problem as we had a building project on and there was a chance that we needed to reschedule other tradesman. As it happened the goods arrived on the date that they were eventually promised for.... ...Allen Matthews - Glenammer Eng Ltd
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ... ...Adrian Brown
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Excellent service would do Buissness again. ... ...Noel Magill
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Fantastic service. Order was dispatched same day and arrived asap.
We made a mistake when ordering and myTUB were more than helpful in resolving the matter.
Will recommend to all.... ...GORDONS ELECTRICAL SUPPLIES
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Good product at the best price I could find.
Excellent communication.
Fast delivery... ...Colin Baker
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Bit of a delay - 1st because out of stock, then something went wrong with the delivery order. But they kept me advised and and,when it did arrive, all ok and at good price with free delivery on order over £25.
Would use again.
Nick Jenkins... ...Nick Jenkins
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Thank you for the prompt and helpful service in providing the part ordered. I shall certainly be recommending you to others and using you again. ... ...Neil Scroxton
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Thank you - just the parts I needed and now fitted to the taps. Excellent service. ... ...Brian RidleyJones
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Very good service and a great price on a difficult to source product... ...Mark Pountney
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Easy to use website.
Order recieved on advised timescale.
Very good service.... ...John Tobin
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