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Thanks for a swift speedy delivery.
Ian... ...Ian Wright - iwDesign3d
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Made two orders with your company and have been very impressed with the customer service, particularly in helping me get a relatively rare bath delivered very quickly. Matched the price of another site too, which is excellent. I wouldnt hesitate to recommend MyTub to others. Superb, many thanks.... ...Dave H
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.... ...Jo Martin
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Item arrived , but toke a while to git here.
Thx ... ...Jonny Davis
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Looks good, arrived when you said. Thanks... ...Terry
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We are very pleased with the way you handled our order. The handset for our shower is fitted now and working perfectly. Thank you very much.... ...Delia Jallands
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Everything fine with the part but I was disappointed with the slow delivery.19 May until 1 June.... ...robin drummond
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Dear Sir,
Acknowledge receipt of the shipment with thanks. We are happy with the service and support rendered.
Thanks and regards,
NS... ...Tan Nam Seng - NS Tan
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Althougthere was a delay in fulfilliing the order, I was kept informed on what was going on. The original part I ordered was no longer available but an alternative was provided. Thank You ... ...Mike Walton Property Maintenance
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This was a first class service, I was updated as to when to expect delivery, and it happened as promised. The cistern was a direct replacement and I was put right by yourselves as I nearly ordered a side entry instead of a bottom entry, so thanks for that. The only drawback was that the inlet, outlet and overflow are all in the correct position but the two screw holes that hold the cistern to the wall have been moved about 38", so a straight forward exchange took longer than it should have. Not your fault its Twyfords. ... ...Kevin D Fuller
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more reviews... |
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