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Bit of a muddle on delivery which meant I stayed in for best part of a day but 3rd time lucky. Advice to others: always check first thing if item on the van on deliivery day. Otherwise the product and service were excellent.
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Good evening, I am sorry about the delivery mix up. I am also sorry we did not apologize at the time.
Regards
MyTub... ...Anne Drysdale
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Bath panels exactly as described. Speedy delivery -a day earlier than confirmed. Fortunately I was in to accept delivery as message re phoning before delivery was ignored.... ...Margaret Goodwin
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This was a really excellent service. Parts were delivered for collection very quickly and the phone support was polite, efficient and helpful. ... ...Peter Branney
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Very good service and no complaints-thank you.... ...Rufus Moore
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Very pleased with the service.
The item was delivered on the date advised.... ...Mr R J Vine
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Although my order could not be completed as quickly as we might both have hoped, I was kept informed about progress and the items were delivered by your transport just under 3 weeks after the order was placed.... ...David Beck
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couldnt find the product any where else at this good price, recieved items in perfect condition, delivery was as discribed, thank you... ...arthur llewellyn jenkins
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Good price, long wait for goods. Updated often why the goods were delayed.... ...David McColl
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Delivery was on the day stated and from ordering to delivery was only a few days . Excellent service... ...Barry Jury
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I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised... ...Martin Scott
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more reviews... |
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