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Excellent service, kept updated with regular emails. Product as described & well packaged to avoid damage. ... ...Rachel Littlejohn
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Very impressed with the service I have received from My Tub. Order arrived very quickly and staff were very helpful when I had cause to ring to query an issue setting up my account.... ...Catherine Clark
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The boiler arrived promptly.
The driver had not been briefed to call ahead as requested and consequently was kept waiting for an hour.
Subsequent message via the website asking about flues and fittings has not been answered.... ...richard middup
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Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa... ...David Morris
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mytub was very helpful with my queries and efficient throughout the whole process.
... ...Neil Hext
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very good service thank you customer satified... ...maindee nhandymans
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Excellent service.... ...basingstoke hospital bnhft
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Thanks yet again for a superb service I have recommended your company to many people all have been amazed by your service Thanks... ...Steve OShea Harefield Manor
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Order did arrive on date supplied. After having made frantic efforts to secure an am or pm delivery, I was advised that I would be having a pm delivery. The delivery was then made between 9 and 11am because luckily a friend was in to take the parcel in. I also note that a message had been written saying deliver after 12!!! Having said that the contents were as expected.
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Hello Lynn
Very sorry, normally we are proactive in getting this information to you before you are asking for it, we can see where this slipped through the net and are taking steps to prevent it happening again.
Thanks for your Feedback.
MyTub... ...Lynn Frances Andrade
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Many Thanks, Arrived safley.
Good service.... ...Alan Wood
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more reviews... |
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