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Although the item took a long time to be delivered I was kept constantly updated about what was happening and my messages were immediately responded to. As I didnt urgently need the item this communication was greatly appreciated.... ...Vigo Software Ltd
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I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub.... ...Arnie Burrows
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Goods delivered as agreed. Excellent service. many thanks.... ...Bryan Pope
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Dear Christine
Just to let you know the grates arrived today. Very pleased with the service. Thank you.
Kind regards, Bob... ...Bob Begley
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Excellent service ... ...Moat Management Ltd - Span Group
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Excellent service
Great product, good value
Excellent communication and fast delivery
Thankyou... ...Paul Sercombe
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Wrong item delivered. My Tub were on the case straight away and now have the correct item.... ...George Cowie
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Brilliant - you got me the old part that British Gas couldnt find and saved my boiler for a few more years ! The part came in one day rather than the three days I was resigned to. Thanks ... ...Douglas Anderson
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Excellent service, great price,arrived when stated: helpline number and postal address inspire confidence.... ...R.A.Yates
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Thank you for a quick and efficient service. It was especially pleasing to be able to source what must be a rarely ordered, obscure, component. It was also good to do so without the punitive pricing available elsewhere. ... ...Richard William Holborow
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