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You were very charming & helpful & the part arrived efficiently the next day by UPS. I thought the part was the wrong one as it did not fit as expected & think I left a panicky message on your answerphone, but we have made it fit & all is OK and I Have hot water again so many thanks....
...susan henshall
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Not delivered on stated day 22 Feb but was delivered the next day, and delivery driver apologised for delay. Also, I got rapid and courteous email response when I reported non-delivery. Apart from that , website easy to follow, and price the best I could find....
...Alpin MacGregor
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Excellent Service. Goods delivered on Time and was updated continuously....
...Geoffrey B Houghton
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Highly recommended. Fitted in 20 minutes restoring my Gascoigne Studio 1 to full working order.
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...Nigel Morley
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Great company can not fault it in any way great service many many thanks regards from Terry ...
...Terry McNicholas
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I have only been using a computer fora month so it is all a steep learning curve to me at 80years of age. This was my first attempt to order on line and iwas learning on the go! However I did manage the order "eventually" and found it easy once I mastered the art so your programme must be user friendly or I couldnt have worked it out. Thank you for that and your help with delivery dates good service I thought. I can only get better! Irene Beeden ...
...Irene Beeden
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Cannot fault your service, it was much faster than I expected, thankyou very much....
...Brian Marshall
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Very satisfied. Supplier contacted me because part of the order was going to be available a day later than expected. Good communication....
...John Pearce
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Nice taps, delivered as promised.
A conservative delivery estimate which is achieved is much better than a shorter estimate not achieved - even if the former actually delivery lead time is longer than the latter i.e. if you say 5 days and it takes 7 days thats worse than saying 10 days and getting it in 10. Ideally of course you would reduce your estimated lead time 10 days to 5, or whatever and still achieve this shorter time.
Regards
GG...
...Graham Griffiths
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Three weeks is a long time to wait, however communication was excellent helpful and responsive. We are happy with the product.
Kind regards
Julia...
...Julia graham
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