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Delivery fast thanks alot. Product tricky to install however, we managed and now have a complete toilet once again!! Thanks... ...Anita Neill
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delivery driver said we would of had our order on friday but someone had put the wrong postcode on the parcel eg 5dp instead of 5dq so they couldnt find us.... ...MR D A FRANKS
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Fantastic service . Very pleased with the customer service . Thank you so much for all your help !... ...Annie Meadows
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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub... ...ELCCH
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Excellent service. Quick and efficient. Thank you. ... ...David Allen
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Perfect. Delivered on time and in perfect condition. Would buy from this company again. Great price and service.... ...Dorothy Fraser
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio... ...David Pawson
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Excellent service - thank you. Goods arrived in perfect condition and exactly when they said they would be delivered. Would definitely recommend you to friends and relatives.... ...Sue North
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First time using this company and found service excellent.I was kept informed of expected delivery and arrived exactly when advised.... ...Elaine Robinson
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Excellent service, all questions answered. Very pleased with the delivery ordered late on a Friday and received on Monday morning.... ...Michael Hall
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more reviews... |
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