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Excellent service. Helpful staff. Prompt despatch. Fragile item well packed and arrived undamaged. Many thanks.... ...Henry Duncan
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Very efficient and helpful thank you ... ...Peter Brayton
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Very efficent service . Because of the fragility of the goods we had to collect them but the delivery charge was refunded very promptly... ...MRS S PILLING
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Thank you recieved great service ... ...Chiranjeev Ahluwalia
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Fast efficient delivery. Thank you ... ...Jane lewandowski
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Bit of a muddle on delivery which meant I stayed in for best part of a day but 3rd time lucky. Advice to others: always check first thing if item on the van on deliivery day. Otherwise the product and service were excellent.
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Good evening, I am sorry about the delivery mix up. I am also sorry we did not apologize at the time.
Regards
MyTub... ...Anne Drysdale
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Excellent service, great communication, would definitely use your company again... ...michael cooney
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Parts arrived quickly and well packaged, fitted in minutes great service. ... ...Smithfield Murray Ltd
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Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time.... ...Raymond TOPIN
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Great product and quite a bit cheaper than anywhere else.
Really easy to contact by phone which is rare these days.
Thank you.
... ...David Leigh
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