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All communication was good plenty of emails confirming delivery up dates, product was correct and arrived in sound condition. Regards Steve... ...SILEX LTD
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When the wrong product was delivered apparently the fault of the manufacturer that dispatched it, Laurie did a good job in sorting things out. It was nice to have the personal service - definitely came across as a real business that cared, not a call center.... ...Anthony Smith
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Was surprised by the lead time on our order of Twyfords bathroom furniture and sanitary ware but think this is down to Twyfords rather than MyTub. The order processing was very smooth and we preferred to receive the whole order in one delivery and on the date predicted. Delivery was on time and courteous. We especially appreciated the help of the support team to help process a return and credit of a faulty shower tray. Steve really adopted a personal touch to argue our case with Twyford and the refund was effected with minimal effort from us.... ...Peter Morris
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Amazing range of spares and the only site I could find that had the item I needed in stock. Good service and prompt delivery. My only gripe was that the delivery charge seemed a bit heavy but if you need the part you pay the price.
Thanks for your help... ...Keith Hayter
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I found the Company MyTub very helpful, well priced and after my electrician found he diid not need the part, only an hour after I had placed the order, they canceled the order without a fuss. I shall certainly place them at the top of my list for future plumbing parts. B.rgds... ...TERENCE MCSTAY
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You guys are fantastic, accurate and super fast service, highly recommended.Kudos, keep it up.... ...Norady
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Good service. Arrived as ordered. ... ...Aylesbury House
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All went smoothly.
Especially with a telephone call.
Thanks ... ...John Menday
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Great service, only place with the parts I needed, postage was a bit high but delivery was prompt and communication was excellent ... ...John Birkett
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Thank you so much we received the sink and taps all in tact by courier.
Really great service, especially seeing it was the only sink in the country.
... ...Diane Spender
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