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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
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...A Randall
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Very good service and a good price. I would deal with My Tub again....
...George Vince
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Great product and quite a bit cheaper than anywhere else.
Really easy to contact by phone which is rare these days.
Thank you.
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...David Leigh
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its all OK.
Thank You...
...Olaf Cornehlsen
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Great service - excellent communication. Goods delivered as requested.
Many thanks...
...Wayne Crickmore
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Order received on time and in perfect condition. Timely communication throughout and I would recommend to anyone looking for something similar.
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...Kenneth Gilluley
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Comply with my order, fast delivery product once that product was available. No bad surprise. Satisfied....
...GENGENWIN
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| Thanks for excellent sales service and quick return of phone call with good advice and info. Website easy to use and good service.
Will use again.
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...Martin McBride
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I ordered an Astracast sink on Monday evening and it was delivered Friday morning. Im happy with that turnaround time, however the sink didnt have a waste kit with it. Now that I search your site I find it for around £5, but would have to pay £12 to get it delivered. The waste kit page for WK0285 has a link to an Astracast pdf spec where I can see exactly which sinks come with a waste kit included, and for those that dont, the corresponding waste kit code to order. If that same pdf link was on the web page for SX0843SX sink that I ordered, then I would have worked this out and ordered the waste kit too. Or, as with other sites, it would be useful to have a related products link, as I cant imagine there are many people that want to buy a sink without its associated waste kit. Now although...
...Melinda Irwin
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Arrived as ordered very satisfied,also good customer helpline,happy to recommend. ...
...john evanson
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more reviews... |
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