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Your customer service was 1st rate. after trying to resolve the problem with my order I was refunded for the item .
I wish to thank Deborah for her patience and help in resolving the problem.... ...Mrs Avril Thomas
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good price fast delivery... ...john leahy
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I was very impressed with the rapid response to my order.
I do have some comments regarding the ordering system on the website.i found it very confusing when you wished delivery to a local pickup centre.
After asking for this delivery arrangement it still asked for ones own home address as delivery address. I needed to ring your office whilst on the computer for guidance.
Regards
D.T.White... ...Daniel Thomas White
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Good communication throughout the transaction, fast delivery and good quality products, overall a success - would recommend to others and would buy again myself.... ...JEREMY EDDY
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Many thanks for an excellent service. The goods arrived last Friday as advised by yourselves.
Regards
Paul Seager... ...MR PAUL SEAGER
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Actually cheaper than Ebay! , always had a good experience. When I am looking for parts I always check Mytub first.... ...David Roberts
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.... ...Conor Donnelly
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Received our order promptly and as described. Delivery was made on the date promised.... ...Brian Hoar
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Very happy with my order and delivery. Would recommend.... ...Margaret Von Stoll
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Quick and easy ordering, quick delivery and the product was correct and easy to fit. Absolutely no complaints at all.... ...Graham Penny
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more reviews... |
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