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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou... ...Clarry Marriott
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Great product, good communication and delivered on time - what more could you ask for... ...Nicola White
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Great service. Delivered as expected on time. Very nice replacement unit. Thank you... ...victor weatherly
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Great service in sourcing an end of line product, which was delivered ahead of expected date.
thanks!... ...Jeremy Finch
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Part delivered as informed, good service, will use again when required.
Thank you.
Martin. ... ...Martin Doody
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Good service. Received items on day promised. Thank you.... ...Bharat Shah
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Very satisfactory. Will use you again.... ...Grahame Platt
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Required replacement aerators for Magiglo open basket gas fire. This company had them in stock at a reasonable price in comparison to other firms. Ordered and was impressed by the customer care with continually update e mails on progress of the order. Delivery was personally carried out by the company and not by courier or post office which meant that the delicate fragile aerators had not been thrown about in transit. Good to see that in this day and age that a company still had Customer care at heart.... ...Michael Fellows
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Excellent service and delivered with no damage and on time - definitely use mytub again!... ...Joanne Hewitt
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Awesome & first class customer service special thanks to Christine and Deborah, absolutely polite and helpful, lightning fast shipment plus accurate updates on every step from having placed the order until delivery. Company and staff - highly recommended!... ...Reinhard Schmidt
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more reviews... |
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