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Item not in stock so I was disappointed with the delivery time but, otherwise, service and communication was good.... ...Mr I S Cameron
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Easy ordering process.
... ...AlixPartners Ltd
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Good customer service and helpful contact - when it became clear you couldnt supply the original panels I wanted and to be honest, I thought they might have been discontinued you offered me options and quickly processed the new order and partial refund. You were also courteous while I was asking what turned out to be a foolish question! : Your supplier rang me promptly to arrange delivery, which was in the timeframe specified. Thanks!... ...Elaine Lawrence
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I have recently received this order exactly on the day predicted - about 10 days after ordering, as warned.
It was a Vaillant VR61 mixer module. This communicates with the boiler eBUS and allows control of the domestic hot water valve at a high temp if required, and of TWO central heating zone valves. It replaced in my case a VR65 which will only do ONE central heating zone valve. This was unused though I had opened it to look at, but Mytub agreed to take it back with a 15% handling charge deduction if I packed it up in original packing. Very good of them, I thought.
The equipment itself is German and as with many Vaillant controls the instructions are a somewhat opaque translation! However I shall master them!! With the VRC430 weather compensating device, the system is said to be hig... ...Dr Iain McQueen
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Good communication. Appreciated.... ...George Brown
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Excellent service and good communication.... ...Dr Andrew Dodd
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Great price and received the following day, will use again!... ...Michael Downes - Bower and Child Ltd
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Thank You
Very good service and all is fine
Julia... ...Julia Hughes
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Excellent service thank you... ...John Underhill
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The service provided was good and the staff who was dealing with my order was very helpfull.
Thank you,
M Kemperle... ...M Kemperle
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more reviews... |
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