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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
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...A Randall
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more than pleased with service kept me up to date all the way, would not hesitate to shop again...
...grahame mcdonald
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thank you for your prompt service. The goods arrived on time....
...david thompson
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The Item was received yesterday 300812 intact and as described. I can ask for nothing more. ...
...EWOS Ltd
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Prompt reply to enquiry and prompt delivery of goods...
...Carl Toon
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Brilliant and helpful customer service, kept informed all the way through the ordering, delivery and dispatch process. item arrived on the due date and has now been fitted and christened!!! Thank you so much....
...mrs brenda brett
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It would have been nice to have been told the item was not in stock at the time of ordering.After a couple of conversations about the item I assumed it was in stock and would be posted .
Still pleased with My Tub and will order again in future....
...K.Last Plumbing
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Very good website, good customer service when I had a question, excellent if the seat turns up in the next 5 days!...
...NA
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thank you for a speedy delivery.we will continue to use yourselves....
...claire knight
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Great service, good price, very pleased with FLAMONIK RAPTURE fire....
...Alan Whitlock
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more reviews... |
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