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Thank you for your service. Unfortunately I misunderstood the web page and placed the order for what I assumed was a concealed cistern complete with lever, when it was for the lever only. I now wish to return same. The delay since receiving the item is due to me being abroad for the last week. The box has remained unopened.
I look forward to your reply.
Ken Smith ...
...Ken Smith
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Good price and service. Website is super outdated and hard to browse but products and service were good. Would use again. ...
...Nick Fulcher
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service was excellent. The girls on the phone were helpful and kept us informed by email when there was a delay. Goods arrived on the given date. will use you again. many thanks...
...Hollycroft Heating
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This is the second time I have purchased through Mytub, and I have to say the service is excellent. There was a slight delay with the order, as it was an older part, so had to be requested from one of their branches, nevertheless, I received an email everyday with and update and dispatch details, and then a follow up to ensure I had received it. I will definitely use Mytub again, and would recommend them to anyone. Additionally, the item I ordered was expensive, however, Mytub was also the cheapest site to order from. 5 stars!...
...Derek Davies
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Excellent service, very helpful customer service. Thank you
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...c sen
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Whole process was very efficient and easy.
Good price, good delivery.
No problems.
Just as it should be!...
...MHServices UK Ltd
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Fast and safe delivery. Competitive price and friendly staff. ...
...Georgios Papidas
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Fast effective service - got what I wanted - job done!!...
...Dharmesh Kesur - Heart of Kent Hospice
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Despite an serious error on my first order with MyTub I was suitably relieved to have the matter professioinally and honestly resolved as it was apprantly due to a typing error on your webpages which has subsequently been rectified. Thanks particularly to Rachel who handled the matter efficiently and fairly. The final outsome is staisfactory. ...
...Peter Mundy
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Excellent service and correspondence. Quality products at sensible prices, will definitely use again. Thank you. Tommy...
...Victor handley - H
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