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Although I find the service you provide in responding to, and following up on, orders to be very good, your website is most confusing. There is far too much peripheral clutter, but where precise detail matters, as in giving sufficient detail of individual items available (the different types of P trap lavatory, for example), there is only the vaguest information. Thus I ended up ordering the wrong type of lavatory for my existing system. My plumber will work his way round this, but all the same I feel let down....
...Trevor Peach
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Fast and efficient service - helpful carrier dropped off next door as instructions and good value...
...Steven
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Delivery was perfect...
...nicky Parsons - Northampton Hope Centre
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Kept up to date with progress of sourcing unusual spares and arrived when stated. What more could one ask for....
...Colin Turnage
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Very impressed with serice....
...Susan Collins
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Good communication and dispatched as advised...
...David Roberts
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When the wrong product was delivered apparently the fault of the manufacturer that dispatched it, Laurie did a good job in sorting things out. It was nice to have the personal service - definitely came across as a real business that cared, not a call center....
...Anthony Smith
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Excellent customer care and service. Great pricing and fast delivery....
...Elizabeth Truszkowski
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Very good service- the shipping cost went up because of the end supplier. The gentleman at Mytub was so apologetic and was more upset than me about the increase! He is an asset to your business. The shipping was also very good and arrived as forecast....
...Michael Ascherl
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Replacement kit is fine. Damaged kit returned to courier. Thanks....
...Mike Ware
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