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goods arrived on specified date, in good condition - thanks...
...Henry Tillotson
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Faulty item replaced within days. Much appreciated....
...Yvonne Nestor-Ryan
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Tub is fine and price is competitive.
But when the final delivery date was updated, there was no email notification. That caught us out as no one was available to bring it into the property. So it was left outside until the evening. Driver was very helpful though and did his best to leave it on the private footpath....
...Man Pan Wong
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Part arrived OK, Thanks...
...P Brereton
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Took a while to arrive, but I got frequent updates and it arrived on the date specified and was exatly what I ordered
Very happy with the service...
...Mark Tanner
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It took a ridiculous amount of time to receive this item and there seemed to be a very long supply chain....
...Tim Haines
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Thanks very much parts arived just when we needed them.
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...art cooling services
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very good service - parcel arrived when promised and it was packaged very well. thanks...
...John Rhodes
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Order arrived very quickly. The basket looks good and is now up in the shower. I bought it because it said rustproof and has a 15 year guarantee. It will take time to assess this but Is brass with a chrome finish so it should be fine....
...Sandra Pierson
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...
...Adrian Brown
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