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I am very disapointed by the service you offered to the extent I would postively recommend others not to use your company.
To advertise products for sale, then not be able to deliver them till over 30 days after the order has been placed is not acceptable.
To insist that when buying two products it is necessary to pay seperate postage on both seems unreasonable.
When the issues were raised, the staff spoken to seemed very uninterested as it was my problem not theirs and they also did not appear to have read the messages sent to them.
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Dear Mark
It is an unfortunate fact that no company in the UK today stocks every item they sell, we offer over 170,000 lines all at trade prices and sometimes less. Over 9...
...Mark Bradley
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excellent service once we actually got to speak to a customer service agent....
...Peter Jones - Peter Jones Electrical Installations
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Found & delivered correct item promptly...
...Ian Swift
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Pump turned up on time fitted and hot water now on, many thanks! Mick Frampton...
...Michael Frampton - Tri Management Ltd
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I am very happy with my order and the way it was dispatched. There was a slight delay due to the Christmas and New Year period. I was kept well informed throughout and once into the new year my order was dispatched. I would recommend myTub for heating supplies....
...Robert Abbott
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Prompt and speedy service...
...tombowmaker
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received in good order and on time...
...Brown Cow Brewery
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Redeemed by good customer service Thanks Deborah after wrong product delivered.
The wrong product was delivered but after a call to Mytub the correct part was delivered a few days later. You find out how much a company values its customers when theres a problem to sort out and Im happy with they way Mytub dealt with correcting the mistake. Thank you....
...James
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Received order on time as promised. Excellent service...
...R Tanner
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More than happy with the service provided & appreciated the updated e-mails advising the status of my delivery....
...Colin Peacock
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more reviews... |
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