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I ordered parts for a Baxi wall heater a couple of weeks ago and eventually the parts arrived, Baxi was very slow in sending the goods but Samantha from mytub kept me informed all the way. Very good service from mytub, not so good from Baxi. ... ...Paul Webster - Dr Tap Plumbing
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Excellent service. Even sourced an obsolete product for me. The communications from Christine have been excellent - I would highly recommend. ... ...Helen Kennedy
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Christine
Thanks for letting me know - our repair guy said Stoves had hinge kits left and I got excited when your website said you had!
Regards David
... ...David Simister
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Excellent service and prompt response to order change requests. I will definitely be ordering from you again in the future.... ...Ashley Ford
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Thank you for your excellent service and delivery of our two items. We were kept informed from start to finish and the items were delivered exactly when stated. We would definitely recommend your company. ... ...Irene Beaumont
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good prompt service, thankyou, peter... ...Mistral Yachts Ltd
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Bit of a muddle on delivery which meant I stayed in for best part of a day but 3rd time lucky. Advice to others: always check first thing if item on the van on deliivery day. Otherwise the product and service were excellent.
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Good evening, I am sorry about the delivery mix up. I am also sorry we did not apologize at the time.
Regards
MyTub... ...Anne Drysdale
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Good website and very good prices and quick delivery... ...MJElliott Plumbing
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There were a couple of problems, but the staff were outstanding in seeing the situation resolve, they were really helpful. Thanks ... ...elaine.willett
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Ordered pebbles & matrix for gas fireplace on a Sunday evening. Everything arrived on Wednesday early afternoon. Totally transformed my fireplace. Well pleased with service & product. Have another fireplace to sort out will use mytub again. ... ...Lee Wilson
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