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Thermocouple was fine but I thought the package & post costs of £5.99 could be better, I am sure you could improve on it....
...Carol Winder
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I have found your service well below par and your customer service terrible. The lack of awareness of where items are or when they are being delivered, no reply to repeated calls and miscommunication within your company have lead to me to cancel the entire order to days ago, and today Wolseley called to deliver items on Monday. I have communicated with too many different people and their seems to be a lack of ownership, knowledge and customer service.
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...Sol Goodall
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very good company to deal with, swiftly delivered and the unit was as requested...
...Scott Matthew
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Thanks very much for the prompt delivery of our order - and the emails keeping us informed of its progress....
...Ken Young
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Thanks for your help... I needed to contact Twyford for help with the "S" type toilet.
Regards,
Ralph Wood...
...Ralph Wood
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Im happy to say you have provided me with an excellent service in sourcing the boiler part i needed. Two other companies had advised the part was obsolete, despite it being listed on their websites and taking payments. Im still waiting for a refund from the second company 5 days later! I phoned My Tub who checked while i was on the phone to confirm they could get the part and consequently it was with me in two days....
...George Paparestis
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I had a really tricky part to order, after speaking to many suppliers including the part manufacturer My Tub were the only people to provide any useful help. I not only got the part I needed, I was kept up to date regularly about the order by phone and email. the service couldnt have been better. I will certainly use you again and recommend you to others. Thanks...
...Jo Behari
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Laurie at my tub was very helpful in finding the part I needed. Thanks.
Very satisfied with the service. Damon....
...Damon Hunter
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Thanks for very efficient service. You were the cheapest on this product which we had great difficulty in sourcing. ...
...LYNNE MARTIN
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Swift delivery, good price. Painless transaction....
...Daniel Veall
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more reviews... |
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