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Very good communication and prompt replies. Slow delivery: order placed on 2nd delivery first stated to be 16th, then confirmed 10th, finally 20th. ...
...MR P KELLY
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Very disapointed to be told to wait two months for my ites ordered
as they were canceled and re - ordered.
David Beecham
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Hello David
I am very sorry but I can see from the supplier's notes that there has been an error on the order. We are looking into getting this to you much quicker as a result.
Regards
MyTub
Steve Marshall...
...david beecham
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The valor parts where unavailable but you had an alternative which were just as good and fitted perfectly, the delivery service was good and prompt....
...Monty vitow
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Really good service. Delivered what was ordered. The only surprise, pleasant, was that it was delivered one day early!...
...Alan Marriott
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Item arrived the next day , great service !!...
...Paul James
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...
...Adrian Brown
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As always, I received an excellent service from Laurie and Christine. Communication top notch. I wouldnt think of going elsewhere now.
Regards...
...Gordon macleod
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I was pleased with the service. I was first given an estimated delivery date, and later confirmed. Emails were promptly responded.
Thanks to mytub....
...Daljit Singh
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Excellent service and del.
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...WINT LEES - Mr
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Excellent customer service! Thank you for your help and I would highly recommend MyTub....
...Julie Taylor
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