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Found the service from mytub first class,
Thanks very much, will certainly use again :...
...Adrian Robinson - A
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Excellent service and good communications! Managed to get me a sink unit which was no longer readily available, direct from supplier. Delivered ahead of schedule. First class!...
...Robert Holland
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Very helpful service, particularly when I made a mistake in the order and it was corrected without hesitation at no additional cost.....
...Hugh Kelly
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product spot on just one comment this was ordered for delivery and a date was given to me aprox date for delivery then it changed in the next couple ov days i had to go and pick up you should not exept an order for delivery in the first place on line i will look forward to your comments thanks stephen...
...STEPHEN BROWN
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Service was excellent. I placed an order and received both confirmation and anticipated dispatchdelivery details.
I also received a further e-mail to advise that the parts that I had ordered would be delivered on a specific daydate within the expected delivery timescale and the parts arrived, exactly as advised.
An excellent aervice all round.
Regards...
...Colin Forsyth
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very good service collected items next day from local plumbase cannot fault overall service ...
...andy stoner
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Superb, thanks. Very customer centric. My son discovered a broken toilet seat on a Tuesday Morning. I found a replacement seat with you via web and it was with me and fitted by Thursday. Very good service and at a very competitive price. Your regular email updates re order status is an excellent idea. Customer service is all about managing expectation and your have performed admirably. Surely you are best in class....
...DARREN BAILEY
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Brenda, you are a star. Fantastic customer service.
Bought a Myson towel rail element from MyTub that sadly malfunctioned after 18 months. 2 year warranty confirmed by Myson. Brenda went out of her way to arrange a replacement part, having to navigate a challenging supply chain in order to get it to me.
Will definately shop with MyTub again.
Thank you...
...Neil
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I placed my order yesterday at 17.43 and recieved the goods early this morning.as a retired purchasing manager I can only comment on what an excellent service...
...John Watson
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All communication was good plenty of emails confirming delivery up dates, product was correct and arrived in sound condition. Regards Steve...
...SILEX LTD
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