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Although my order could not be completed as quickly as we might both have hoped, I was kept informed about progress and the items were delivered by your transport just under 3 weeks after the order was placed.... ...David Beck
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I thought the service was very good all round and wouldnt expect anything would better it
Thanks Rob... ...Robert Davis
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Very happy with product ordered, but was not very happy with paying £12.50 for postage seeing as I ordered on 18 Dec 2010 and only received item 5 Jan 2011.
... ...Clive Orchard
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I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub.... ...Arnie Burrows
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pleased with goods .delivered quick would shop again with my tub... ...helen
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Efficient & excellent service, very impressive. Keep up the good work.
... ...Martin Stanmore
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Thank you
Kept fully informed of the product availability and options avaialble.
Delivery made in promised timescale... ...Mr J P Lightfoot
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Great service. Would definately use again... ...Mia Austin
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Great Customer Service - Delivery within reasonable time.... ...Maher Nuwwareh Nebo Medical Ltd.
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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
... ...Ondemand Plumbing
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