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Good communication about progress of the order. Tank received on the expected day, thanks....
...Andrew
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Excellent first class service - received within 2 days 0f ordering - will certainly shop again...
...Alan Lancaster
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In reply to your request - we now have thank you all our requirements. It was a prolonged procedure. The units required where not available although they were on your list of products so I had to buy them locally. Each time I asked something else was not available. Your staff were excellent at all times and I cannot blame hem for lack of stock. One more thing and I know it was my fault it is not clear in the graphics that when you order from the page I expected to get the whole unit so when I ordered against the page your people had to inform me that for instance I only got the basin not the pedestal. I felt that as a designer of web pages myself it should have an underline that the facts are that you are not getting as the picture. Easy for you but not for the average layman. Than...
...Terry Wybrow
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very efficient service...
...gb maintenance
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Very helpful telephone assistant Jeanette. It took some days to identify the correct part, however when found it was sent very quickly. Good communication. Thank you. I will use you again....
...Damian Le Breuilly
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hello MyTub Ltd, thank you very much for my order :- osma 4S 120 x 2 excellent items and service many thanks. ...
...stephen jones
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Excellent service problems handled promptly and courteously ...
...IAN RICHARDSON - CALEDONIAN RAILWAY LTD
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Hi Christine and jeanette thank you for your speedy attention and resolution to this matter. excellent service
Thank you very much ...
...Alex Morton
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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
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...Ondemand Plumbing
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thanks arrived on time exactly as described... good service all round...
...Robert Edwards
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