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When I called Mytub to make a product inquiry they were very courteous and found me the answers to my questions. Although my order was delivered 1 day behind schedule they gave me ample notice of this and kept me up-to-date on what was happening with my order. Im very impressed with the level of service, the price, and the toilet seat that i ordered as well. Will definitely recommend Mytub to people I know.... ...Miss Danielle A Johnson
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Pump turned up on time fitted and hot water now on, many thanks! Mick Frampton... ...Michael Frampton - Tri Management Ltd
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Many thanks for a swift delivery. Excellent service.... ...Jerry Dunlop
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Kept informed all the time, correct item delivered on time and a good price. Thank you... ...Gary Grant
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Kept informed about order. The goods were well priced and staff were on hand to answer any queries.Thank you. Will definitely use service agaien... ...Jacqueline Hodgson
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Item arrived promptly and as ordered.... ...A C Fergusson
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Really impressed with service received. My order was delivered on time and we were kept in formed every step of the way. Will definitely use this company again.... ...LORRAINEJACKSON - ROSE INTERIORS LTD
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Received my order and I am highly satisfied with the service.
Many thanks... ...Mrs Sandra Thomson
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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou... ...Robin
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Item arrived quickly and very pleased and would most certainly order from My Tub again.... ...lee richards
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