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I placed my order online and was kept up to date with how things were progressing. I received an email to tell me the part was available for collection. However when I went to collect the part it was not available. Apparently someone had sold it. I contacted Christine who reordered a further one. After a week it was still not at the Belfast Depot so I contacted Christine who arranged for it to be delivered to me Free of Charge
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...Alan McCullough
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Brilliant and smooth service. A superb, high quality product. Will most definitely use this company again! Many thanks....
...Wendy Fagan
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Delivery took longer then estimated but MY TUB staff were helpful and send me a copy of manual instructions and dimensions of the item so I could do some works before installing an item....
...Marta Kiepura
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thank you very quick and proffesional perfect service and contact...
...k
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Easy to use website, good prices, swift delivery. Would happily use again....
...Paul Day
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I have now received my order which I am completely satisfied with. Many thanks to your staff who were very helpful....
...Margaret Macdonald - Mrs.
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Just ordered some bathroom furniture and wanted to say a massive thanks to Rachel for all her help. I must have made a dozen changes and Rachel was fantastic getting me quote after quote.
Thanks again Rachel for all your help
Pat...
...Patrick Boyle
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance....
...Jo Martin
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I used this company for the 1st time this week. The website was easy to use with accurate information of the required product . The service provided was excellent, prompt delivery and well packaged. I tried 4 local outlets without success,lucky to find MyTub....
...Isabel - Jones
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Excellent service. Ordered items lunchtime and they were delivered by personable delivery guy before 9 am the following morning!
Goods as ordered....
...Rosemarie Bradshaw
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