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Sir/Madam,
I run a relatively small maintenance company where cost/profit ratio is king. I am also new to "my Tub." I placed my first order, today, over the internet, a lady called me back to ensure I was receiving best value for money for my requirements.
The lady suggested a change which I was very happy with, which means as a result I felt extremely valued and not just a number.
Now I will go to you guys first without question.
Thank my congratulations on running a very impressive company... ...Dave Turner
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Very satisfactory. Will use you again.... ...Grahame Platt
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Despite problems you had receiving the product I ordered from the manufacturer, you kept me very well informed.
Thank you... ...Mark Topliff
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Hi
Thanks for handling my order cancellation so quickly and proficiently. The part and the price were right, but I couldnt find someone who would install it. Guess they like to order parts direct and charge a mark up.
Kind regards
George... ...George Dickey
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Many thanks for keeping me updated about the delivery date for my order. The item has now been installed and is working OK. ... ...David Mundy
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Although what I ordered was the cheapest I could find online, the delivery of around 2 weeks was very long, especially when most sites nowadays offer a two or even next-day delivery. Two weeks without a fully-working shower is a long time to have to wait.
When the parts were delivered I wasnt home, so they were taken to a centre, more than a 90 minute trip from my house, which was quite inconvinient.
Still, I have the parts now, Ive fitted them and my shower is as good as new.... ...Graeme Sayer
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Very efficient service Good correspondence and fast delivery. Many thanks... ...Gill Burchell
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Friendly and helpful staff. Parcel arrived on time as promised IPP... ...Philip Hembrow
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Order received as advised, on time - staff very helpful - site easy to navigate. Many thanks for an excellent and good value service.... ...Gavin KingSmith
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Although I find the service you provide in responding to, and following up on, orders to be very good, your website is most confusing. There is far too much peripheral clutter, but where precise detail matters, as in giving sufficient detail of individual items available (the different types of P trap lavatory, for example), there is only the vaguest information. Thus I ended up ordering the wrong type of lavatory for my existing system. My plumber will work his way round this, but all the same I feel let down.... ...Trevor Peach
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more reviews... |
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