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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin... ...Emma Sproat
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I ordered the product I needed on Tuesday and it arrived on Wednesday. What fantastic service - thank you!... ...Caroline Green
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Thanks for keeping in touch on the delivery of this order.... ...Pieter Knook
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Very good website, good customer service when I had a question, excellent if the seat turns up in the next 5 days!... ...NA
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Service good. Only gripe: got email to forewarn about Friday delivery. The someone tries to deliver Wednesday before. Ultimately Friday morning so back to plan A but a bit confusing. Otherwise fina.... ...Frederik sJacob
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Very pleased with your service. The radiant for my gas fire fits perfectly, arrived on time, well packed, all went smoothly - thank you! ... ...Julia Vellacott
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Product was exactly as described and dispatched speedily. Thanks... ...Margaret McGlashan
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Thanks Sophie
Brilliant service. I will use your company again. ... ... J E Hubbard
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Very pleased with service - good price and goods delivered on date given. Will be happy to use again in future.... ...John Carnall
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Excellent service.... ...Brian Tait
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more reviews... |
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