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All seemed to go very well until the delivery didnt turn up on the promised day. I chased it and Customer Service was very helpful and the basin turned up a working-day late, so all was well in the end.
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...John Pearson
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It took just over a week to receive the item, which is quite slow, but the frequent email updates were valuable....
...Michael Stanley
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Excellent customer service
Quality item
Quick delivery...
...Scott Hughes
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Very helpful with advice prior to purchase. Product arrived promptly and has been fitted. My Tub were the cheapest supplier I could find : ...
...Chris Pope
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I am most pleased with the service provided by myTub.
Diolch yn fawr....
...Rees
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Very happy with the service
Goods arrived as promised ...
...Anthony Roberts - MINACK MECH MAINT
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Product fine, price ok, delivery very slow...
...Graham Smith
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Very fast delivery and genuine products....
...c waterman
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No problems at all, kept me informed and delivered when you promised...
...Rod Henderson
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance....
...Jo Martin
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