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i ordered the wrong item and i was in contact with jeannette she was very patient with me and answered all my emails straight away i am very happy with the service i got and would shop again with this company
Dot...
...dot swarbrick
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Great!...
...RainerBaersdorf
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corrrect part arrived on time, thx...
...H W Gravell
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Thank you
Kept fully informed of the product availability and options avaialble.
Delivery made in promised timescale...
...Mr J P Lightfoot
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Price of product great. Price of postage excessive. Something tells me you are using the postage costs to supplement the cost of the product! ...
...steven owen
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Everything fine, thank you. Found what i wanted relatively easily on your website. Good price. Speedy communication. Delivery info given quickly and actual delivery prompt and efficient. No grounds for any form of complaint !
BC ...
...Barry Carter
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My order was fulfilled by Plumb Centre, Reading who not only failed to turn up on the agreed morning, but also sent the wrong sink their picking error - the paperwork sent to them was correct.
However, Jeannette sorted it all out for me and managed the situiation through to a satisfactory conclusion.
Well Done !
As such, I would have no problem ordering from MyTub again....
...M N Porter
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Unfortunately, despite adding a note for the item to be left with a neighbour at the time of my order, and having received conformation of my note from MyTub, the item was still taken back to the depot from whence it came. To rub salt into the wound, Deborah, from MyTub, called me on the morning of delivery to ask what should be done with the item if no one was available to receive it. I wasnt able to take the call at the time and by the time I did return her call, the delivery had already been returned!
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...Aquarius Plumbing Services
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Very courteous customer service, excellent communication on delivery expectation, and a great price! What more can be said...
...Brian Madden
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were the cheapest price i could find, kept me up to date with my order even after delivery, will use again and highly recommended, thank you....
...anthony hall
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