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My Tub experienced difficulties in sourcing one item on my order although it was advertised as being stocked on their website. However, I was kept informed at all times of progress in tracking it down and, where estimated times for fulfilment of the order were exceeded, an explanation and revised eta was always forthcoming unprompted. Excellent communications meant that this is a firm I would deal with again without hesitation...
...Jonathan Mosse Renovations
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good service, good price - the only problem being with the firm ( Wolsley? ) that delivered it; I stayed in all day awaiting delivery - only to find ( via Mytub) that they had broken it in loading and hadn't bothered to tell me or you; Mytub good; Wolsley bad.
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...r.e.underwood
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My order arrived exactly when I was told it would and was excellent value for money compared with other sites. I had a slight panic when I received the delivery because I didnt think the item I had ordered Twford toilet seat would fit the toilet bowl but the customer service team where very calm and understanding when I telephoned. In fact the seat fitted perfectly and was exactly as described on the web site. ...
...Lorraine Young
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Very good service. The part i wanted was no longer available. i was soon given
the correct replacement. Everybody was very helpful....
...Harry Bichard
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I was very impressed with the service and support provided in respect of my order and also the highly competitive price of the product ordered....
...David Stobbs
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Everything was great, excellent prices, delivery was when i was told, no problems at all, will buy from company again. ...
...cml joinery
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Prompt service.
Delivered part that other stockists said they could not get....
...Thomas White
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I continue to recommend My Tub for their excellent and responsive service. Helpful and efficient customer services....
...Jennifer Adams
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Excellent service for a part that couldnt be sourced anywhere else.
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...Janet Davis
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Thank you for keeping me informed of the progress with my order and keeping me updated on the delays to shipping and on the revised delivery date....
...NRG Solutions
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