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Good experience and very good personal service from Rachel re delivery date which was given as 12th and she has managed it for 8th, however many sites offer next day delivery and I would probably in future shop elsewhere as the wait is quite long and we need product now....
...Linda Morgan
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance....
...Jo Martin
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Item sent quickly and with good packaging, thank you....
...c. dunkley
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I would definately use this company again ordering was easy, very clear web site and quick delivery, excellent....
...Vivien Murphy
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Product, price and feedback to customer were excellent but delivery contractor was unreliable. Delivery was eventually two days later than originally promised....
...Malcolm Hearn
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Dear seller,
I recieved the product in perfect conditions.
Thank you very much....
...Vicente Jesus Vegazo Rodriguez
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Excellent service. Helped to identify product from a photograph. Then easy ordering and delivery.
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...Andy
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Order was delivered on time and I was accurately kept informed....
...Barrs Hill School
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OMG the service received from mytub has been amazing. Having ordered the incorrect item Laurie was so helpful in chasing the supplier, copying me in on the regular chaser emails. There are not many companies that provide this level of service today. They did not give up until I had the correct loo seat and fittings. Thank you so much. I cannot recommend highly enough....
...Jane Franks
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thank you for a speedy delivery.we will continue to use yourselves....
...claire knight
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