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Good price, prompt delivery - excellent customer service. Ordered online and Internet problem meant I had to start my order again. Second attempt worked no problem. Within minutes I got a phone call from a charming lady who said she had noticed that I appeared to have ordered two firebacks within minutes of each other. Did I really want them both or just one I told her what had happened and she said not to worry she would sort it out and arrange to refund my card.
Great service - thank you.
Barry
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...Barry Perrott
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Fast delivery and great price will use again. Thx...
...John Sim
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Superb service, thank you
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...Anthony Grant
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Part reeceived Friday as promised. good service.
Thanks...
...Ramsay Sterile Services-East
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A Fast Delivery ...
...Reece Bevan - Plumb Factory
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Goods received OK, thanks. Slightly surprised that they were loose in an open-top box. E-mail updates received from you kept me informed, but would be more useful if your notes were in reverse chronological order - with the more recent comments at the top of the e-mail rather than at the bottom.
PFN.
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Dear Paul
Thanks for your input we are looking into the notes order on the emails.
As we use our own distribution system for deliveries there is no need for excessive packing as the items come from the shelf to the van then to your door, all treaded with great care.
Regards
Steve Marshall
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...Paul Newton
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You were out of stock at th etim eof the order but regualarly kept me informed so I am very satisfied with your service. Th egoods arrived on the day you said they would.
Many thanks
Peter...
...Peter Bartholomew
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Order was delivered on time and I was accurately kept informed....
...Barrs Hill School
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Fantastic service and really helpful chasing down delivery...
...Simon Macpherson
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more than pleased with service kept me up to date all the way, would not hesitate to shop again...
...grahame mcdonald
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