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we are thoroughly disappointed with the service we have received. the order took a very long time to arrive, when it eventually did the number of parts we ordered was wrong. after complaining about a missing part it arrived the next day which leads to the question why did they take so long to arrive in the first place. the price is very good for the parts we wanted but the service let you down and I dont think we will be using you again.
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Dear Mr Skipper
Good day, I can only apologize for the errors. We have spoken to that area of supply chain. This is very rare.
Laurie - MyTub
... ...Brian skipper
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Service was very good and was happy with the price paid. My purchase was unfortunately broken when it was unpacked, but MyTub arranged a replacement within 24 hours.... ...Andrew Clack
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Really helpful sales and support staff, only negative is that the three ordered items were each delivered separately. One of the delivery drivers left a message that the item was to returned to depot whereas it had infact been left with a neighbour. Suggest that items ordered together are dispatched together Itll save on your delivery costs an make tracking easier. ... ...Roy Pittman
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Excellent service - order correct and on time.
Thank you... ...Opus Property Services Ltd
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Will never use you again i need those parts
To complete a job rhis week ended up with them Friday afternoon at 17.00
... ...Richard Oakes
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Replacement kit is fine. Damaged kit returned to courier. Thanks.... ...Mike Ware
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Fast, efficient and good advice regarding obsolete equipment. Well done Mytub!... ...Stewart - Stewart
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Goods arrived quickly, in good condition! Communication updating order process very good! First class service, Thankyou!... ...Brian Radbone
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Superb service as always.... ...Steve Faley - Ondemand Plumbing
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My order was delivered on time as promised, Price first class. Thanks.... ...D Borman
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more reviews... |
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