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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin...
...Emma Sproat
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I would like to say a big thank you to Steve for sorting out my order. It was my error completely by an error on my email address. Steve was cool, calm extremely helpful and professional. I will definitely buy from My Tub again ...
...Mrs Susan Smith - Luxtimeuk
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Excellent service...
...Kevin Kenny
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Wrong item delivered. My Tub were on the case straight away and now have the correct item....
...George Cowie
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Excellent service, very impressed.
Kept Informed all along the way, cant fault it....
...ANTONY MELBOURNE
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As always, great service from MyTub, delivery neatly arranged, good updates via the website, product correct and well packaged. ...
...Clive Batchelor
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Good service. Delved on due date...
...mark cheek - CML Microcircuits UKLtd
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Very good and helpful service. Would recommend ...
...hilary stell
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Extremely pleased with service, good communication and quick delivery. Thank you!...
...Patricia Peace
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Excellent service. Kept fully-informed throughout.
Thank you.
Regards - John Carter...
...John Carter
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