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The ordering process was easy, when I was told that the thermostat I ordered was not available I was offered an alternative straight away, communications were very good and I would shop with MyTub again, thank you...
...David Mumford
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Delivered as advised...
...Andy Reed
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Kept informed of when deliveries would take place and of any delays. Very good service and would use again....
...Maureen Rooney
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email sent to advise day and time of delivery, item delivered at the time expected
excellent service...
...Milton Armstrong
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Hi,
The wholentransaction was very fast and efficient.
Many thanks
David...
...David Oldfield
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Excellent service. I ordered the wrong part and they took it back without any problem....
...Chris Moyler - C&S Building Services
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Excellent service it arrived on the day I was told , 5* ...
...miss sarah lee
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Great service, respose time to email,price and delivery excellent....
...PAUL ASHURST
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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou...
...Clarry Marriott
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Very good service from My Tub Ltd.
Good website also and products were delivered the day you estimated.
Many thanks.
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...David Duncan
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